MDC Future Taxi – Privacy Policy
This policy explains what information the MDC Future Taxi Android app (package com.marandy.mdc_futuretaxiglx, the "App") collects, why, who it is shared with, and the choices you have. The App is provided by Marandy Data Communications ("Marandy", "we", "us") to taxi and transport companies ("Companies"). Drivers use the App to receive and complete trips for a Company; that Company decides how your information is used for dispatching and its business, and we process it for them and to run the App.
1. Information we collect
- Location: your device's precise location, including in the background, even when the App is closed or not in use, from when you open the App until you exit it. It is used to dispatch nearby trips to you, place you in the Company's zone queues, show your position to the Company's dispatchers, guide you to the pickup and destination, and measure the trip. Location is not collected after you exit the App.
- Driver and vehicle: your driver/car number, name, phone number or email address and the vehicle you drive, as set up by the Company.
- Device identifiers: your device ID and phone number, sent to the Company's server to verify that the device is registered to you.
- Trips: the trips offered to you and your answers, pickup and drop-off addresses, trip times, distance, waiting time, fares, extras and how the passenger paid; for account trips, the passenger's signature.
- Photos: photos you take with the camera in the App (for example of a receipt or the vehicle), only when you choose to take them.
- Payments: card payments are processed by Stripe, including tap-to-pay on your phone. Card numbers are handled by Stripe's own systems and are not stored by the App or by us; we keep the payment reference, amount and result.
- Messages and calls: messages you exchange with the Company's dispatchers. Calls to passengers or dispatch may be made through the Company's phone system (SIP).
- Device information: a push-notification token (Google Firebase Cloud Messaging) to send you trip offers and messages, app usage statistics (Google Firebase Analytics), and basic technical logs needed to keep the service working.
2. How we use it
- to dispatch trips to you and let the Company manage its fleet, queues and drivers;
- to measure trips, calculate and record fares and payments, and keep the records the Company needs for accounting, tax and regulators;
- for safety, to handle disputes and complaints, and to prevent fraud and misuse;
- to operate, support and improve the App.
We do not sell your personal information and do not use it for advertising.
3. Who we share it with
- The Company you drive for — its dispatch server, dispatchers and managers receive your location while the App is running, your trips and your payments.
- Passengers — limited details needed for the trip (for example your car number and vehicle) may be shared by the Company with the passenger.
- Service providers working for us or the Company: Stripe (card payments), Google Firebase (push notifications and analytics), Google Maps, and hosting and telephony providers. They may use the information only to provide their service.
- Authorities when the law requires it, or to protect someone's safety.
4. How long we keep it
Trip, fare and payment records are kept by the Company for as long as it needs them for its business and legal obligations (often several years). Location history is kept only as part of those trip records.
5. Your choices and rights
- Before the App asks for location permission it explains how location is used; you can choose No thanks. You can also turn off location permission at any time in your phone's settings, but the App cannot dispatch trips to you without it.
- You can stop all collection by exiting or uninstalling the App.
- To have your information deleted, ask the Company you drive for, or contact us (section 8). Depending on where you live you may also have the right to access, correct or receive a copy of your information; we will not treat you differently for asking.
6. Security
Card payments (Stripe) and Google services use encrypted connections. The connection between the App and the Company's dispatch server is not encrypted at this time; we are working to move it to encrypted HTTPS. Access to the Company's records is limited to its authorised staff. No system is completely secure; tell us at once if you think your account has been misused.
7. Children
The App is for licensed drivers aged 18 or over and is not meant for children.
8. Contact
Marandy Data Communications · www.marandy.com · Email: mdc.goods@gmail.com. For questions about how the Company you drive for uses your information, you can also contact that Company directly.
9. Changes
We may update this policy. We will show the new date above and, for important changes, tell you in the App.